Job Data Forum

Overall, Telesales is very important in the real estate industry as it plays a vital role in generating sales opportunities, building relationships with customers and facilitating real estate transactions.

In addition, Telesales activities always bring many benefits to the Real Estate industry ...

In sales activities, Sales staff often encounter problems with multi-channel interactions with customers, storing and classifying fragmented customer data, leading to some difficulties in sales activities.

With MiCXM Contact Center software provided by MITEK, the solution supports businesses in ...

– The Contact Center system will help employees resolve and respond to customer needs quickly without having to connect with the previous responsible employee, because this solution helps employees be more proactive in accessing, using information, transaction history and other customer data in the ...

There is a person who sells apartments and when calling new customers, he describes it like this: Sister, this apartment has 2 bedrooms, located on the 6th floor, when you open the door you will see a shoe cabinet and a kitchen, a living room on the right, a master bedroom, a small bedroom on the ...

A business can have the best customer service and training in the world, but if the people representing the business are not doing their job properly, it will make the business look untrustworthy.

Therefore, improving employee attitudes is one way to ensure customers have the best experience. If ...

Does your company HAVE a Contact Center that fully meets your needs and you are completely SATISFIED?!
Your company ALREADY HAS a Contact Center BUT you feel the need for new additions to meet current business needs?!
You think your company DOESN'T NEED a Contact Center?!
Your company DOES NOT have ...

In recent years, improving customer satisfaction has always been a long-term goal of businesses to increase brand awareness and attract loyal customers. Based on that practical need, MiCXM Call Center software was born, possessing many outstanding features to help improve customer satisfaction index ...

Zappos is a great example of a successful CX strategy. They have built an excellent customer service system, from online support to easy return policies. Zappos CEO Tony Hsieh once said: “We are not a shoe company, we are a customer service company.” It is by focusing on CX that Zappos has achieved ...