Design with climbing routes in mind
Not even the smartest chatbots can handle every situation. Make sure your bot knows when to escalate a conversation to a human and make that handover seamless. Customers should not feel like they are starting from scratch.
Prioritize intention recognition over endless scripts
Instead of relying on predefined flows, focus on russia phone numbers training your chatbot to accurately identify user intents. This ensures flexibility and responsiveness, even in unpredictable sales conversations.
Align chatbot goals with sales metrics
Make sure your chatbot directly contributes to key sales goals, such as improving lead qualification rates or shortening sales cycles. Link chatbot performance to measurable results that matter to your team.
The 7 best chatbots for sales
illustration of two people on smartphones shaking hands after a purchase.
1. Botpress
botpress logotipo.
Botpress is a powerful and flexible platform for creating AI-based chatbots and llm agents. Designed for developers and enterprises, it combines flexibility with advanced features such as natural language understanding, multilingual support and omnichannel deployment.
Botpress allows users to create highly customizable and scalable chatbots tailored to various applications, from customer service to sales automation, while offering seamless integration with tools like CRM and ticketing systems.
Advantages:
design flows with a visual builder
Intent recognition with integrated nlu
deployment on the web, messenger and WhatsApp
customize the chat interface
more than 100 languages
integration with tools like zapier and zendesk
monitor performance with analytics
access open source and modify it
2. Hubspot Sales Chatbot
hubspot logo.
Hubspot provides a complete CRM platform with an integrated sales chatbot designed for small and medium-sized businesses. It offers lead qualification, meeting scheduling, and seamless integration with CRM to streamline sales workflows.
Advantages:
Automatically qualify leads
schedule meetings instantly
sync with hubspot crm
personalize responses
automates tracking
offers customizable templates
24/7 support
provides information on performance
3. Zoho Salesiq
zoho logo.
Zoho salesiq is designed for lead generation and customer acquisition. It features real-time visitor tracking, automated chat responses, and robust analytics to optimize sales strategies.
Advantages:
real-time tracking of website visitors
offers instant support via live chat
Score leads based on their engagement
automatic activation of chats
allows you to make and share audio calls in chat
automate responses with chatbots
integrates perfectly with zoho crm
supports mobile apps for use on the go
4. Freshdesk freddy ai
freshdesk logo.
Developed by freshworks, freddy ai helps in general sales processes. It provides AI-based insights, automates repetitive tasks, and integrates with multiple communication channels to improve customer interactions.
