Simply put, a non-atds dialer (spelled non-automatic telephone bahamas phone number library dialing system) is by definition a system that cannot automatically place calls. Our advice to outsourced telemarketing clients is to use an old Nortel × phone system that cannot be modified to automatically make telemarketing calls. We pop up the contact record of the telemarketing agent on the computer screen. The agent makes the call with his finger and hangs up after the call is completed. The agent then selects a call configuration on the computer screen and presents the next call record to the outsourced telemarketing agent.
Results using the non-atds dialer suggested by qcs we found that the number of contacts per hour dropped by about %, so if on average we used predictive dialing the number of contacts per hour we found that the number of contacts per hour Volume is down by about %. However, we found that the sales conversion rate increased by about %, and therefore the net reduction in sales per hour was about % (still a decrease, but for many client programs it is better to make the contact less productive) way vs. not giving these at all Customer calls).
