For many telemarketing companies, this is impractical. Instead, use bahrain phone number resource a sender name that is easily recognized by email recipients. You can even add the sender's name and email address to the script so that person knows what to expect. If the department the email is being sent to has a name, use that name as the sender name, such as [Company Name] Customer Service Desk. Finally, make sure you have processes in place to check for quality. Maybe that means having agents send test emails to supervisors or QA, or if this is an automated process, it might mean having supervisors or QA automatically blind-cc every email.

Either way, you should take the time to ensure emails are sent correctly, just as you should monitor phone calls to ensure scripts and other procedures are followed. Final Thoughts When adding emails to your outbound telemarketing campaigns may feel like a daunting task, but it’s well worth it. Being able to send an email, especially if the person being called is hesitant, can be very powerful and effective. Here’s another tool for your outbound telemarketing agency At Premium Contact Solutions, we build our own custom apps to send perfectly formatted emails with the click of a button.