Flash Sales: "VIP Alert! Exclusive 24-hour flash sale for [Brand Name] loyalty members. Get 30% off site-wide! Shop now: [Link]"
Early Access: "Be the first! [Loyalty Tier] members get early access to our new spring collection. Shop before it sells out: [Link]"
Birthday/Anniversary Discounts: "Happy Birthday, [Name]! Here's a special gift just for you: 20% off your next order. Valid for 7 days: [Link]"
Bonus Points: "Earn double loyalty points on all purchases this weekend! Stock up and save: [Link]"
Free Gifts/Shipping: "As a thank you, enjoy free shipping on your next order, on us! Use code at checkout."
Benefit: Creates a sense of exclusivity and tangible value south africa phone number list for being an SMS subscriber, reinforcing loyalty.
Proactive Customer Service & Support:
Order Updates: Automatically send order confirmations, shipping updates, and delivery notifications.
Appointment Reminders: For service-based businesses, send timely reminders.
Proactive Issue Resolution: "We noticed you recently purchased [Product]. Here's a quick guide to common setup questions: [Link]"
Feedback Requests: After a purchase or service, send an SMS asking for a quick review or feedback. "How was your experience with [Brand]? Rate us 1-5: [Link]"
Benefit: Enhances customer experience, builds trust, and reduces inbound customer service inquiries.
