Healthcare
Security
Plivo Renews HIPAA Compliance to Support Healthcare Customers
We’re pleased to announce that Plivo has renewed its HIPAA chinese singapore phone number list compliance for 2024, reaffirming our commitment to security for healthcare customers. Our latest SOC 2 Type 2 audit report also covers HIPAA compliance.
The Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH) protect the privacy and security of patients' medical information, known as protected health information (PHI). Healthcare organizations in the US must follow HIPAA's Privacy and Security Rules for handling PHI and must work with business associates that also protect PHI.

At Plivo, we understand the importance of securing PHI. For eligible customers, Plivo can sign a HIPAA business associate agreement (BAA) as part of our Enterprise package. The BAA contractually obligates us to properly safeguard PHI in alignment with HIPAA standards.
Our Commitment to Security
Plivo implements various data security controls, including:
Encryption: Data in transit and at rest is encrypted using strong protocols like AES-256.
Access controls: Strict access controls and personnel policies protect systems handling PHI.
Data redaction: PHI details are redacted from logs and audits.
Independent verification: Independent third-party auditors routinely verify our HIPAA compliance controls.