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Predictive analytics and abandonment reduction

Posted: Wed Jan 08, 2025 3:16 am
by sharminakter
If AI is told about a company's buyer personas, it can also create content targeted to buyer personas more efficiently than before. Brand expertise and tone of voice will still be the content producer's trump cards in the future.

Chatbots and virtual assistants
Chatbots and virtual assistants can help users find the information or products they are looking for, answer questions, and even guide users through the purchasing process. They can provide 24/7 customer support, improving the customer experience.

For example, Zalando has already announced the launch latvia phone data of a ChatGTP-based bot that helps people get dressed . This AI assistant offers customers relevant products based on their needs and helps them match shoes with formal wear, for example.



Zalando AI Assistant

Photo: Zalando

Convert: Ensure goals are met
Artificial intelligence can identify patterns that indicate a user is at risk of abandoning the purchase process, allowing your business to proactively respond and try to reduce cart abandonment.

For example, your company can use marketing automation to send a reminder or special offer to a user who has abandoned their shopping cart. AI and marketing automation are an unbeatable combination when building different scenarios for those who viewed products but skipped the actual purchase.