Number of outgoing calls
Appointment booking rate
Conversion rate by channel
Average call duration
Average india phone number material response time
Number of qualified leads
Cost of acquisition per lead
Percentage of leads worked to closure
Customer satisfaction level
Qualitative customer feedback
Optimizing the Sales Pipeline
To optimize your sales pipeline , it’s essential to work on the processes that accompany each interaction. You need to identify bottlenecks and look for opportunities for improvement. For example, a pipeline velocity analysis can reveal stages where leads are stagnating for too long. By making adjustments accordingly, you’ll be able to accelerate the customer journey and increase your conversion rate.
Regular Monitoring and Adjustments
Regular monitoring of performance indicators should not be a one-off task. It is imperative to establish a routine for analyzing the data collected. Appropriate reporting tools and dashboards can allow you to visualize in real time the performance of your SDR team. This provides a clear understanding of the strengths and areas for improvement to consider in order to achieve your objectives.
Recruiting the Best SDRs
A fundamental part of optimizing the success of your sales pipeline is recruiting SDRs. Make sure to select candidates who are comfortable with CRM systems , email marketing tools, and social media. Communication skills and a strong results orientation are also essential criteria to ensure your SDRs can meet ambitious goals.
