Telemarketing as a Tool for Feedback Collection

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Noyonhasan574
Posts: 40
Joined: Thu Dec 05, 2024 5:41 am

Telemarketing as a Tool for Feedback Collection

Post by Noyonhasan574 »

Personally, I find this to be one of the most annoying and frustrating experiences when receiving outbound telemarketing calls. It’s not just that the person on the other end isn’t listening, in fact, I automatically fall into a series of assumptions… to name a few: “This person doesn’t understand what I’m talking about” or “This person should take a nap For a moment, they sounded tired." I'm a girl who not only answers telemarketing calls but welcomes them. Since I've spent most of my career in sales and dealing with outbound telemarketing companies, I'd love to know what people are saying, how they're saying it, and whether my perspective has changed.

Sadly, I think they have changed. To me, the most obvious difference is bahamas phone number material that people simply don’t listen. They heard what I was saying, but they weren't really, attentively listening to what I was saying. I believe active listening is an art. Art requires practice and repetition; few people get it right the first time. The most famous and skilled artists don't succeed the first time, the second time or even the third time. This is what I recommend when it comes to active listening in outbound telemarketing.

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Working with an agent won’t be perfect the first, second, or third time and requires repetition, revision, and more practice. When it comes to applying active listening in outbound telemarketing, I believe there are five basic principles: Be present, ask questions, evaluate, understand relevant Active listening outbound telemarketing requires you to be present, which can be difficult to do, trust me, I know. When you make your first call of the day, do you worry about what you're going to have for dinner, or whether the next call you make is going to be answered, and if so, how they're going to react to you? I get it.
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