Cultivate Referrals and Word-of-Mouth

Job data forum discussion of job market trends and data.
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armdrejoan
Posts: 469
Joined: Tue Jan 07, 2025 4:47 am

Cultivate Referrals and Word-of-Mouth

Post by armdrejoan »

Pay Per Lead: You only pay when a qualified lead contacts you directly through the LSA.
Verification Required: You'll need to pass Google's background checks and licensing verification. This is a must-have for plumbers.
Social Media Ads (Facebook/Instagram Ads):
Targeting: Use precise demographic and geographic targeting to reach homeowners in your service area.
Visual Content: Showcase before-and-after photos/videos of plumbing projects.
Service-Specific Ads: Run ads for specific services like water heater maintenance, drain cleaning specials, or leak detection.
Retargeting: Show ads to people who have visited your website but didn't convert, reminding them of your services.

For a local service business, referrals are gold.

Excellent Customer Service: This is the most fundamental australia phone number list aspect. Happy customers will tell others. Be punctual, professional, tidy, communicative, and transparent with pricing.
Referral Program:
Incentivize: Offer a discount on future service for the referrer and/or the referred customer (e.g., "Get 10% off your next service for every successful referral!").
Make it Easy: Provide referral cards with your contact info or a simple online form.
Partner with Complementary Businesses:
Real Estate Agents: They constantly need reliable plumbers for inspections and repairs for their clients.
Property Managers: Ongoing plumbing needs for multiple properties.
Home Inspectors: Often uncover plumbing issues during inspections.
General Contractors/Remodelers: Need plumbing subs for projects.
HVAC Companies: Often encounter plumbing issues and vice-versa.
Restoration Companies: Water damage often requires plumbing repairs.
Offer reciprocal referrals and build strong relationships.
Community Involvement:
Sponsor local sports teams, school events, or community initiatives. Get your name and logo visible.
Participate in local fairs or expos.
Join local business associations or chambers of commerce.
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