Page 1 of 1

Ensure Redundancy and Reliability:

Posted: Sun May 25, 2025 3:53 am
by meshko890
Multiple Providers: Consider having redundant SMS providers to ensure messages are sent even if one service experiences an outage.
Dedicated Shortcodes/Long Codes: Use a reliable, dedicated shortcode or long code to prevent messages from being filtered as spam.
Robust Infrastructure: Partner with an SMS platform designed for high-volume, high-priority sends.
Benefit: Minimizes the risk of message failure during critical times.
Craft Clear, Concise, and Actionable Messages:

Identify Sender: Always start with the sender: "[Organization Name] Emergency Alert:"
Clear Threat/Situation: State the emergency clearly and south africa phone number list briefly (e.g., "Flash Flood Warning," "Shelter-in-Place Order," "School Closure").
Immediate Action Required: Tell recipients exactly what they need to do (e.g., "Seek higher ground NOW," "Go inside & lock doors," "Do not come to campus").
Location Specificity: If relevant, include the affected geographic area: "Flash Flood Warning for [Neighborhood/Zip Code]."
Source of More Info: Provide a link to a dedicated emergency website, a phone number for more information, or an authoritative social media feed.
No Marketing: These messages should be strictly informational and devoid of any promotional content.
Benefit: Maximizes understanding and promotes immediate, appropriate action.