The askPRU cognitive chatbot can quickly and easily retrieve customer information on mobile systems, helping financial advisors improve customer experience. This approach helps financial advisors reduce the number of contact centers they have to contact, giving them more time to deal with client needs.
Singapore's OCBC Bank has already adopted belize whatsapp number data 5 million artificial intelligence to help it fight financial crime . The bank said that artificial intelligence technology has the ability to "learn" or adapt to changes in transaction patterns over time, so it can more accurately identify suspicious ones. trading behavior.
For insurance companies, artificial intelligence can also reduce the proportion of fraudulent claims by improving the ability of assessors to review claims, thereby saving companies millions of dollars in claims expenses.
The General Insurance Association of Singapore estimates that about one-fifth of the claims handled by the insurance industry are from false or exaggerated claims, causing an annual loss of approximately 140 million to the industry . million Singapore dollars ( US$ 101 million ) .
