– The top priority of businesses is customer relationships.
– The Contact Center system will help businesses list of canada fax number communicate better with customers through features such as: automatically connecting customers with the nearest employee, assigning employees to be allowed to manage customers, when customers call, the system will display information for employees to take notes and schedule a contact with them.
5. High security:
– In the current era of technological development, data security when customers use services in your business's Spa will be backed up and guaranteed in the best way.
MiCXM Contact Center solution effectively supports the Beauty Salon - Spa industry
– MiCXM Contact Center solution is built on an international standard technology platform, is scalable, has the ability to integrate API with third parties and fine-tune for each specific business requirement in Vietnam. In addition to the basic features of a Contact Center system, MiCXM also includes outstanding features, suitable for the field of Beauty Salon - Spa:
▸ Quick deployment on cloud platform, no need to invest in infrastructure costs
▸ Customer information data is encrypted and absolutely secure
▸ Customer information popup when there is an incoming call
▸ Manage details of received and processed cases
▸ Manage recording of all incoming and outgoing calls
▸ Real-time monitoring of active calls and pending calls
▸ Detailed statistics of call history: answered, unanswered, missed calls, etc.
Call center system for BPO Sourcing
Above are 5 effective applications of the Contact Center solution. If your business needs further advice on the MiCXM Contact Center solution , please contact us immediately for the fastest support.
